Non-Refundable Policy for Elevate Team Sports & Adventure
Payment and Booking
All reservations for activities, tickets, or event bookings at Elevate Adventure Park require full payment at the time of booking. This payment is non-refundable.
Cancellation
Once payment is made, it is non-refundable regardless of the reason for cancellation. This applies to individual tickets, group bookings, and any scheduled events.
Rescheduling
Requests to reschedule bookings must be made in writing and are subject to availability. The original payment remains non-refundable, and any difference in rates or additional charges will be the responsibility of the customer.
No Shows
In the event of a no-show or failure to attend on the scheduled date, no refunds will be issued.
Force Majeure
In cases of unforeseen circumstances beyond our control (e.g., natural disasters, government restrictions), Elevate Adventure Park is not liable for refunds. Alternative arrangements may be offered at our discretion.
Acknowledgment
By completing your booking, you agree to this non-refundable policy. Please ensure you review all terms and conditions before making a payment.
Thank you for choosing Elevate Adventure Park. We look forward to providing you with an exceptional experience.
Refund Policy for Double Payments
At Elevate – Team, Sports & Adventure, we prioritize the satisfaction and trust of our customers. If a double payment has been debited from your account due to a technical error or any other reason, you are eligible for a full refund of the excess amount.
Refund Process :
Verification
Once the double payment is reported, our team will verify the transaction details.
Refund Initiation
Upon confirmation, the refund process will be initiated immediately.
Timeline
The refund will typically be processed within 30 business days. The exact timeframe may vary depending on your bank or payment method.
How to Report a Double Payment
Note:
- Refunds will be credited back to the original payment method used at the time of purchase.
- Your trust is important to us, and we are committed to resolving any payment issues promptly and efficiently. Thank you for choosing Elevate – Team, Sports & Adventure.
